Thank you for shopping at STURMM®. We strive to provide you with a seamless and pleasant shopping experience, including a transparent shipping policy. Below you will find information about our shipping methods, delivery times and possible costs, so that you know exactly what to expect when placing an order.
Shipping and Delivery Times
We offer free shipping within the Benelux and strive to process and deliver orders as quickly as possible. In most cases, orders before 5:00 PM are shipped the same day. However, delivery times may vary depending on the specific product, availability, your location and peak times with our carriers. On average, you can expect a delivery time of 1-3 working days.
Shipping Methods
We only use well-known shipping partners to ensure that your order is delivered safely and on time. The available shipping methods are displayed during the checkout process, so you can choose which option best suits your needs.
Tracking your order
Once your order has shipped, you will receive a shipping confirmation with a tracking number. This allows you to track the progress of your order and keep an eye on the estimated delivery date. We recommend that you monitor your email inbox and spam folder for any updates regarding your order.
Important comments
- Please note that any delays due to unforeseen circumstances, such as extreme weather conditions or holidays, are beyond our control. However, we always aim to ship your order as quickly as possible and to keep you informed of any delays.
- Upon receipt of your order, carefully check the packaging for any signs of damage. If you find any damage to the packaging or products, please contact us immediately so that we can solve the problem.